Zoopla

Request a Zoopla certificate, connect your account, link your branches, and publish listings to Zoopla and its partner portals.

Zoopla

Publish your sales and rental listings to Zoopla and its partner portals through your own account. You need a Zoopla account, and setup involves some back and forth with Zoopla’s support team, so it cannot be completed immediately.

Connect your account

A Director opens Zoopla from Organization > Integrations. The setup page has every step in detail, including the commands to run.

  1. Contact Zoopla. Ask your account manager or Zoopla’s real-time feeds support team for access to the Real-time Listings Service, using a certificate for your organization. Provide your company and branch details, and agree which branch reference to use. AvaroAI does not submit these details for you.
  2. Create your security files. Run the commands on the setup page, which create a private key (private.pem) and a certificate request (public.csr). Treat private.pem like a password: do not email it to Zoopla or include it in support messages, and keep a secure company backup.
  3. Request your certificate. Upload public.csr on Zoopla’s certificate request page. Zoopla gives you a verification token and contacts you to verify your identity. The token is for Zoopla; you do not enter it in AvaroAI.
  4. Connect AvaroAI. After verification, Zoopla returns your signed certificate. Upload it as the Security certificate, and private.pem as the Private key. Leave Password blank unless your private key is encrypted.

Your connection details are then saved, but Zoopla must also activate your feed before listings appear. To replace the certificate and private key later, provide both together.

Connect your branches

Connect each branch that publishes to Zoopla in the table on the setup page, using the exact branch reference agreed with Zoopla. Several branches can use the same reference, and a branch that is not connected cannot publish.

Publish a listing

The listing must be Active and have at least one photo. Open the listing’s Actions > Integrations > Zoopla, complete the form, and publish.

The form holds Zoopla’s own fields, such as category, status, property type, tenure, price qualifier, council tax, furnished state, and deposit. Completing more fields can improve the listing, though Zoopla may not always display all data.

If Zoopla refuses the details sent (“Zoopla rejected the listing”), correct the fields named in the message and publish again.

Update a listing

Zoopla listings do not update automatically. After changing a listing or its photos, publish it again from the same page.

Only an Active listing can be published, so update the Zoopla status before closing the AvaroAI listing. If you have already closed it, a Manager or Director can reopen it, update the status, publish, then close it again.

Remove a listing

Select Remove from Zoopla on the listing’s Zoopla page. A listing cannot be archived while it is published.

Disconnect

Remove the listings published to Zoopla before disconnecting your account, or a branch. A branch’s reference also cannot be changed until the listings it published are removed.

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