Billing and subscription

Subscribe, change your seat count, manage your payment method and tax details, and pay overdue invoices.

Billing and subscription

Directors manage billing under Organization > Billing. Rely on Billing for current prices and allowances; displayed pricing excludes VAT, GST, and sales tax.

These invoices pay for your use of AvaroAI. Record rent, commissions, deposits, management fees, and contractor money movements in the separate payments ledger.

Subscribe

  1. Add the payment method used for your AvaroAI subscription and credit purchases.
  2. Review the trial deadline and remaining trial credits, then select Subscribe when ready.
  3. Check the monthly charge, user count, included credit allowance, and next billing date.
  4. Add supported tax information if required; verified details appear on receipts.

The subscription is billed monthly, with the charge and credit allowance based on the number of seats (at least one per active user). Each seat adds credits to a pooled monthly allowance. See Credits.

Change the seat count

While the subscription is active, drag the Total seats slider and select Save. You cannot go below the number of active users.

Payment method

The organization keeps one saved payment method. Select Change to replace it; it cannot be removed.

Invoices and overdue payments

Use Organization > Invoices to review paid invoices. For an unpaid or past-due subscription, go to Organization > Billing, update the payment method if needed, and use the displayed Pay action.

When a subscription ends

The subscription cannot be cancelled at the end of a billing period. It continues until a Director closes the organization under Organization > Close, which permanently deletes the organization and all its data and ends the subscription at once.

If the subscription ends because it was not paid, the organization is deleted 90 days after the end of its last paid period unless it subscribes again. As during the trial, AvaroAI emails the organization 30, 20, 10, and 3 days before the deletion date, and Billing and Home show the date.

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