What to do with buyer feedback after a viewing
Work out the next step when a buyer goes quiet, rules a property out, shows interest or is ready to offer, and keep the seller informed.
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Work out the next step when a buyer goes quiet, rules a property out, shows interest or is ready to offer, and keep the seller informed.
Focus your weekly file review on missing, expired or conflicting documents that affect current work, and assign each problem to someone who can fix it.
Check recent transaction handovers for unclear responsibilities, missing documents and deadlines, then fix the gaps without adding another status meeting.
Review local roles, agreements, money handling, documents and access rules before rolling out the same system to branches in another market.
Check facts, tone and client instructions before sending an AI draft. Set clear rules for when an estate agency manager needs to review it.
Before AI drafts a tenant or landlord update, check the repair history, approvals and outstanding promises so the message reflects what happened.
Plan regular checks on rent, repairs, documents and landlord instructions so lettings teams in England can keep periodic tenancy records up to date.
Keep agreements, client money records, complaints and CPD evidence connected to daily work so your Irish agency can find and explain its records.
Test whether your team can find the client conversations, property details, offers and outstanding tasks needed to answer a question or pick up a colleague's work.
See what your branch needs to share across sales, lettings and property management so client details, documents and unfinished work survive each handover.

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