What to say when a vendor asks if you already have buyers
Review matched buyers and recent interest before launch, then explain the evidence to your vendor without promising viewings or offers you can't guarantee.
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Review matched buyers and recent interest before launch, then explain the evidence to your vendor without promising viewings or offers you can't guarantee.
Ask the supplier to show how its CRM handles a real enquiry, viewing, vendor update, offer and handover, then score how well each task works.
Review missed promises by their effect on the client and the deal, then decide which need a reminder, a new owner or a manager to step in.
Review the quality of an agent's decisions and follow-up alongside their results, using real files to understand difficult work and agree where to improve.
When fees, referrals or agent contributions change, make a short note of the agreement and approval so the team has a clear record before payday.
Listen for repeated questions in the first five buyer calls, then correct unclear property details before they lead to wasted viewings.
Check who handles viewing feedback, price reviews and the next vendor update on each listing, then resolve any gaps before sellers have to chase.
Review buyer interest, confirmations, access instructions and appointment times to find why no-shows keep happening and choose a useful next step.
Flag changed buyer plans, missed promises and uncertain offers early, with enough detail for your manager to understand the issue and help with the next step.
Find important agency files left in personal inboxes, downloads folders and private drives, then put them where authorised colleagues can use them.

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